Privacy Policy

1. Information we collect

a) Information you provide to us.

When you fill in a contact or enquiry form, book a call, or message us, we may collect:

• Your name
• Your email address
• Your Telegram handle (or other messaging contact you choose to share)
• Any details you voluntarily include about your advertising activity, budget, or goals

We only collect what you choose to give us in order to respond to your enquiry and provide our services.

b) Information collected automatically.

When you visit the Site, we and our analytics/advertising partners may automatically collect standard technical data through cookies and similar technologies, including:

• IP address and approximate location
• Browser type and device information
• Pages viewed, time on page, and referring source
• Interactions with the Site (e.g. clicks, form submissions)

c) Advertising and measurement technologies.

We use the Meta Pixel and Conversions API (provided by Meta Platforms, Inc.) and web analytics tools to understand how visitors arrive at and use the Site, and to measure and improve the performance of our advertising. These tools may set cookies and share limited event data (such as page views or form submissions) with Meta and our analytics providers. We do not use these tools to collect sensitive personal information.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Set up, deliver, and support your Meta advertising infrastructure
• Communicate with you about your account, orders, and support requests
• Measure, analyze, and improve our Site and advertising performance
• Maintain the security and integrity of our Site and services
• Comply with applicable legal obligations

We do not sell your personal information.

3. Cookies and tracking

The Site uses cookies and similar technologies for essential functionality, analytics, and advertising measurement (including the Meta Pixel described above). You can control or disable cookies through your browser settings, though some parts of the Site may not function as intended if you do so. Where required by law, we will request your consent before setting non-essential cookies.

4. How we share information

We may share your information with:

• Service providers who help us operate the Site and deliver our services (e.g. hosting, analytics, communication, and scheduling tools), under appropriate confidentiality obligations.
• Advertising and measurement partners such as Meta, solely for the analytics and ad-measurement purposes described above.
• Legal and safety recipients, where we are required to disclose information to comply with the law, enforce our terms, or protect our rights, users, or the public.

We do not share your personal information with third parties for their own independent marketing purposes.

5. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting requirements. When information is no longer needed, we delete or anonymize it.

6. Data security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us using the details in the Contact us section below.

8. International transfers

We operate globally and may process your information in countries other than your own, including the United States. Where we transfer personal information across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

9. Children's privacy

Our Site and services are intended for businesses and advertising professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Email: info@goads.shop
• Telegram: @goads_official
• Website: goadsagency.com
• Company: GOADS Ecom LLC, 1899 Pennsylvania Ave NW, Washington, DC 20006-3604

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.